FAQ- YOUTH GENIE
As humans we want the best and the safest products for ourself and dears ones.But the hard truth is, majority of beauty brands available in the Indian markets contain harmful toxins like parabens, phthalates, fragrances, mineral oil etc which no one would even want to try. Happy to share, Youth Genie only uses certified facilities for ISO, HACCP, GMP to manufacturer in India which is free of all known toxins which are banned in most countries. More importantly, more than just a brand, we make our products out of love and care. We use what we would use on ourself. Try us once and you will fall in love with Youth Genie’s products and customer service.
Toxins are chemicals used in cosmetics and other products for various purposes, some as preservatives and others as dyes, fragrances, actives etc. Multiple studies have revealed that these toxins can have many side effects some of which are life-threatening. Constant use of some toxins like formaldehyde, 1-4 dioxane, parabens etc has found to be leading to cancer. Other side-effects include learning disabilities, eczema, skin aging & early puberty.
Our black mask didn’t contain any harmful chemical or preservatives, they are made from natural ingredients.
The ingredient of black mask is Purified Water, Activated Bamboo Charcoal, Rosemary Extract, French Green Clay, Tea Tree Oil, Calendula Extracts, Honeysuckle Flower Extracts.
NO, Youth Genie does not test on animals. We develop and test our products according to the strict rules and regulations.The safety, quality and authenticity of our raw ingredients is assured with alternative testing practices permitted by law, including biological and bacteriological tests.
We want to make our planet sustainable and cruelty free.
Please browse our online product catalogue to make your purchase.
STEP 1
If you would like to purchase an item, click on “shop now.” You can then add this item to the cart and continue shopping or proceed to checkout.
STEP 2
If you would like to checkout, please confirm the quantity you wish to purchase and click on the ”checkout” link underneath your order. You will then be required to sign into your account with us or create a new account. After you have signed in, you will be asked to provide us with your billing and delivery details.
STEP 3
Once you have filled in your billing and delivery information, you will be required to make the payment for your order. Your order will be immediately processed online. A confirmation email will be sent to you.
PLEASE NOTE: FOR INTERNATIONAL DELIVERY PRICES ON WEBSITE ARE MENTIONED IN AMERICAN DOLLAR AND IS CONVERTED TO INDIAN RUPEES WHILE MAKING PAYMENT.
We have products for Both Men and Women, natural beauty products.
We at Youth Genie always eager to innovate by retaining the natural attributes of nature in our products.
Of course Yes ! No Problem. Youth Genie want you to make this product your own, so feel free to use any other products with Youth Genie products too. Playing around with different looks is half the fun!
MORE FAQ
All transactions at Youth Genie are protected by SSL (Secure Sockets Layer) and Secure Data Encryption using a 1024-bit process. Any information you enter when transacting with Youth Genie is sent in a Secure Socket Layer (SSL) session and is encrypted to protect you against unintentional disclosure to third parties to ensure that the best security practices are adopted by major online vendors where all payments are processed in real-time for your protection and immediate peace of mind.
You can tell your browser is in secure mode at “Checkout” by looking for the padlock icon in the bottom corner or at the end of the address bar of your browser window.
What is a CVV/CVC?
The Credit Verification Value or CVV or the Credit Validation Code or CVC is an important security feature that further reduces the risk of Internet fraud. This number never appears on sales receipts or billing statements, and is only found on the physical card itself. We ask you to enter the CVV/CVC code during your transaction to make sure that the card is, in fact, in your possession. The CVV/CVC is a 3 or 4 digit code embossed or imprinted on the reverse side of your credit card in the signature area.
We Use Paypal and Razorpay services for Secured net banking, Credit Card, Debit Card, Wallet CheckOuts
Your privacy is very important to us. We will never pass on your information to any other third parties. Your information is stored only for the purposes of fulfilling your order.
“We take the safeguarding of our users data incredibly seriously and place the top priority on ensuring its security.” – Youth Genie
Signing up for a YOUTH GENIE account will give you substantial benefits and give you a superior experience while shopping. You can:
- Track all past and present orders at any time in one place!
- Receive notifications as soon as your favorite products are back in stock!
- Rate and review product.
- Never fill in your address and payment details more than once!
- Receive discounts on future purchases!
- When you click on the “place order” button
- On this page, you can enter the coupon code and the respective discount will be applied to your order.
- You can then proceed to checkout and pay the remaining amount using any other form of payment.
Note: Only one coupon code can be used on a single order. If you choose to cancel an order after applying a coupon code, it would not be usable for a later purchase. In case of suspected misuse of coupons, Youth Genie reserves the right to cancel orders.
As soon our order is placed on our website we dispatch the product within 24 hours. That means our customer care executive will send You Tracking ID along with Courier partner company website on your registered mobile number which You have used while placing of the order.
We want to make sure to seamless all processes at Youth Genie in order to make you our happy customer.
Yes, at Youth Genie, we love to protect the environment as much as we love to nourish the skin. All our products are packaged in recyclable and reusable materials.
We happily believe and follow The three R’s – Reduce, Reuse and Recycle – to help to cut down on the amount of waste we throw away. They conserve natural resources, landfill space and energy.
Youth Genie annually adds its bit to reduce carbon footprints by using three R’s.
NEED HELP ?
+91-9999-66-8328 (Call/ Whatsapp – 24 Hours, 7 Days)
care@youthgenie.in (Replies within 6 hours of Receiving your query)